Who qualifies
- EU/UK flights: 3+ hours late at arrival, cancelled under 14 days out, or denied boarding. €250 to €600 depending on distance.
- Canada: delays the airline controls, CA$400 to CA$1,000 for large airlines.
- U.S. domestic: no cash for delays, but a full cash refund if the airline cancels or changes your flight a lot and you decline the new one.
Usually not covered
Weather, air traffic control holds, security and strikes outside the airline. Crew shortages and mechanical problems usually are covered.